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The platform offers several customer support options:
Operating Hours: Customer support is available 24/7 from Monday to Friday via chat. Additionally, they provide round-the-clock access to an automated chatbot service.
Automated Chatbot: The eToro automated chatbot is another convenient way to receive support. Using advanced artificial intelligence technology, this chatbot is intuitive and can respond to a wide range of eToro inquiries.
Customer Service Center: The eToro Customer Service Center provides a comprehensive interface for tracking the progress of requests and resolving issues. You can specify the nature of your problem using dropdown menus and attach files, such as screenshots, for a clearer description of your request.
Online Chat: Online chat is currently available only to registered users and is part of the exclusive benefits of the eToro Club.
Supported Languages: Email support is available in English, French, Spanish, German, Arabic, Italian, and Chinese. However, it’s important to note that chat support is available only in English, as other languages are not supported on this platform.
The eToro broker has a license, regulation and a good reputation. Among the advantages, I can highlight stock trading without commissions, the possibility of purchasing fractional shares, auto-tracking and trading in real cryptocurrency. The company has high leverage and average spreads, and in general it suits me completely.
eToro is suitable for social trading. Here you can trade currency, crypto currency, and stock assets. Over the entire period of cooperation, he has proved to be a reliable partner, providing access to the most important financial markets. I am glad that there are traders here to work with. eToro offers optimal conditions in the form of narrow spreads and positive swaps.
I trade via my mobile phone. I like the broker, I'm in the black, a lot of currency pairs, good technical support, the staff quickly helped me with verification